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Ordered items from Robotech.com but never received
 
Robertech
Posted: 10 June 2019 05:54 AM  
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Total Posts:  1
Joined  2019-06-10

Hi everyone,

I bought a Kitzconcept 1/72 Veritech Skull Leader and a Robotech “RDF” mouse pad almost a year ago and have been waiting patiently, but keep getting a communication that there are delays, upon delays, upon delays. I still haven’t received either of these. Have any of you had these issues with any other products bought from the Robotech.com site?

Thanks,

Rob
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Steve Yun
Posted: 17 June 2019 05:05 PM   [ # 1 ]  
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Total Posts:  1741
Joined  2001-01-25

Hi Rob
I’m really sorry but it’s been delayed because KitzConcept still hasn’t shipped them to us because of delays on their end. The latest they’ve just told us now is end of June. If you would like to cancel, let me know.
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Idoc927
Posted: 26 June 2019 11:09 AM   [ # 2 ]  
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Total Posts:  1
Joined  2019-06-19

I’ve also left several emails with customer service and administration about an order and have had no reply whatsoever.
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