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News » Site Updates » Robotech.com Status Update
Site UpdatesJune 4, 2012
Robotech.com Status Update
Disabled logins and programming updates
Author: Steve Yun

UPDATE 2012.06.15
If you are still having problems with your account, contact Steve at steve@robotech.com


UPDATE 2012.06.12
We are sending out a mass email with temporary passwords and links to reset the password to a new one. Some people are experiencing glitches but we are working to get it solved soon.


ORIGINAL STORY:

Hi everyone

Robotech.com was recently the target of a cyber attack in which hackers sought to gain access to user accounts and passwords. We closed down account logins and hired professional security consultants to make updates to our website to protect our users. We don't have an exact date for when these updates will be completed, but are working very hard to make sure it is as soon as possible.

We strongly urge you to follow safe password practices by not sharing passwords or using the same password for your email accounts. If you have, we suggest you take the time to change the passwords on your email accounts.

In the meantime we have also reported this incident to the FBI's Cyber Crimes unit.

We apologize to all our members for the inconvenience over the past few weeks and are working to set things right for the future.

In the meantime, feel free to visit us on Facebook or Twitter!

 




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