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Robotech: The Shadow Chronicles movie
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If your order or pre-order has not yet been shipped, please try our Automated Online Order Editing services which are available 24 hours a day. You can update your billing information, shipping address or even cancel your pending order. (you will need your order number and pass code from your order confirmation e-mail)

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For customer service via e-mail for pre-orders that have not yet been shipped from the Robotech.com Store, please send an e-mail with your order number in the subject line to:
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For one-on-one service with a live customer service operator, call (310) 217-4608 between 8AM and 5PM Pacific Standard Time. (please have your order number ready)
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